We want you to love what you ordered. If something isn’t right, we’re here to make it easy.
Returns
We accept returns within 30 days of your delivery date. To be eligible, items must be:
- Unworn and unwashed
- In original condition with all tags attached
- Free of odors, stains, or damage
Items that do not meet these conditions will not be accepted and will be shipped back to you.
Final sale and non-returnable items:
- Items marked “Final Sale” at the time of purchase
- Swimwear and intimates (for hygiene reasons)
- Gift cards
Exchanges
We’re happy to exchange eligible items for a different size or color. Exchanges are subject to availability. If your preferred item is out of stock, we’ll issue store credit instead.
How to Start a Return or Exchange
- Email us at [your email] with your order number and the reason for your return.
- We’ll send you a return authorization and instructions within 1โ2 business days.
- Pack your item securely and ship it back using a trackable method. Return shipping costs are the customer’s responsibility unless the item arrived damaged or incorrect.
Refunds
Once we receive and inspect your return, we’ll process your refund within 5โ7 business days. Refunds are issued to the original payment method. Shipping charges are non-refundable.
You’ll receive an email confirmation when your refund has been processed. Depending on your bank or card issuer, it may take an additional 3โ5 business days to appear on your statement.
Damaged or Incorrect Items
If your order arrived damaged or you received the wrong item, please contact us within 7 days of delivery. Include a photo of the item and your order number, and we’ll make it right at no cost to you.
Questions?
Reach out to us at [your email] or [your phone number]. We typically respond within 1 business day.